Outpatient / Admin Clerk - Health & Medical Sector

Randstad is a preferred supplier for a number of State Government departments and has a variety of temporary assignments available. We recruit roles for The WA State Government Health Departments like; Receptionist, Outpatient clerks, Customer Service officers, Admissions Clerk, Business support officers, Data entry administrators etc....many possibility for you.

If you are a former WA Health Sector employee & you are interested please apply and email us your interest with your HEnumber, this will fast track your application.

Locations: Nedlands (7 minute drive from Perth CBD)

Position: Outpatient Clerk, Back of house administration involving referral follow ups. Full time 37.5 hours a week.

Hourly rate: $35-50 an hour + Super

Duties include but are not limited to:

• Initiate, coordinate, and process all new and review appointment bookings, cancellations, follow-up scheduling, and waitlist requests.
• Arrange clinic appointments, taking into consideration specific patient needs or departmental constraints.
• Process and classify outpatient referral information according to the WA Health Non-Admitted Activity Recording and Reporting Policy.
• Maintain and update patient details, including financial elections, on the computerized patient administration system.

• Request, retrieve, and accurately track medical records; distribute and file all relevant patient documentation for use within and outside the service.

• Arrange necessary services for patients, such as hospital transport, tests, and interpreter bookings.

• Process outpatient letters (often related to referrals and appointments) as per agreed departmental procedure.
• Excellent verbal communication skills, enthusiastic and a positive CAN DO attitude
• Strong background in customer service to help patients and co-workers in a professional manner.
• Manage reception and telephone enquiries. Receive, redirect and screen telephone calls as required.

• Webpas system
• WA Health HEnumber
• Recent medical/Health sector experience in administration field.

Why work for Randstad?

Join Randstad's community of contractors for customer service roles across various Government departments. Working as a contractor with Randstad comes with many benefits.

• We offer three pay runs per week ensuring you are always paid within the week.
• Access to My Randstad portal for easy payslip access
• Exclusive access to roles before we go to market
• Discounts at retailers like David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts Cinemas and many more
• Access to our employee assistance program services, including counseling services.

Does this sound like your next role?
Then apply today! We review applications as soon as we receive them, you may be the person we're looking for. If not, we have multiple opportunities in the public sector for you to match your wants and needs.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.